Our distributors are our partners.
Working closely with them has taught us that their role in smoothing the connection between us and the customers, can expedite response times, enhance our reach, and even create value-added packages that complement our product offerings.
Distributors play the cog in the wheel, driving our brand forward.
Take a read to find out how, as a distributor of lab instruments and supplies, you can benefit from your association with us.
a) We assure you good coverage in your territory.
We don’t believe in handing over the entire responsibility to you, leaving you to figure out all by yourself, how you are to move forward. Our constant mutual discussions will help you target relevant industries with assurance, leaving no room for error.
b) Our training programs keep you well informed.
We strongly believe our distributors need to know about our products in order to engineer, sell and service them. Thus, a robust training program that is continually updated with timely and relevant content, helps you grow your business. Our team of technical experts equips you with the ability to facilitate cross-sharing and quality peer learning across networks.
c) Our sales team keeps you from pipetting in the dark.
The Microlit sales team is regularly sent on customer visits and sales calls which helps you close the deal even more cohesively. Your teams are taught a system for consistently implementing Microlit’s best professional practices, which in turn, help you keep your sales targets in check.
d) Our prompt technical query assistance leave no loose ends.
We assure you and your customers that someone will always be there on the other end of the line, should you need it. We have a dedicated in-house technical assistance team to resolve any technical or tender related queries which you and your customers might have.
e) We commit to our products’ future.
A lot of care and precision goes into making our products, but we still know that they won’t sustain with a one-time manufacture alone. Along with a 1-year full replacement warranty against any manufacturing defect, we also offer the assurance of exclusive, smooth, and reliable technical maintenance to customers.
f) We provide you with an extensive and detailed market support plan.
Our local support, primarily for exhibitions and other marketing strategies, helps you increase reach in your respective geographic areas. Our Demo Unit Program enables customers to experience our products before even purchasing them. Our local marketing aid through online and magazine advertising also helps you concentrate and spread your product reach in the interiors of a specific area.